This Shipping Policy explains how Iron Truck Parts ships your order. By placing an order on irontruckparts.com, you agree to the terms below.
SHIPPING PROCEDURE
- Place your order on irontruckparts.com — no payment is taken at checkout.
- We will contact you with payment details and shipping arrangements.
- We arrange shipment of your order. Large or heavy items ship via freight or oversized shipping.
- When tracking is available, we will share it with you so you can follow your order.
- When your order arrives, inspect it before signing for delivery. If anything is damaged, refuse the delivery, note the damage on the delivery paperwork, take photos, and contact us right away.
SHIPPING COVERAGE
We ship truck beds, tailgates, bumpers, and other large parts nationwide, and we offer free worldwide shipping as advertised on our store.
ORDER PROCESSING
After you place your order, we will contact you with payment details and shipping arrangements. We operate on a pay-after-order basis: place your order now, and we will send you payment details after your order.
LARGE AND HEAVY ITEMS
Large or heavy items such as truck beds and tailgates ship via freight or oversized shipping rather than standard parcel delivery. If a large item needs special handling or a freight quote, we will contact you about it before shipping.
DELIVERY TIMES AND TRACKING
Delivery times vary by destination and item size. When tracking is available for your shipment, we will share it with you so you can follow your order.
DELIVERY AND INSPECTION
Please inspect your order when it arrives. Check the packaging and the part for damage before signing for delivery. If anything is damaged, refuse the delivery, note the damage on the delivery paperwork, take photos of the packaging and the damage, and contact us right away so we can help with the next steps.
SHIPPING ADDRESS
Please make sure your shipping address is correct when you order. If you notice an error, contact us as soon as possible so we can try to correct it before the order ships. We cannot guarantee changes once an order has shipped.
DELAYS
Delays can happen due to weather, carrier issues, or other events outside our control. If your shipment is delayed, we will let you know what we know and help where we can.
INTERNATIONAL SHIPPING
We offer free worldwide shipping as advertised. International deliveries may be subject to customs duties, taxes, or import fees in your country. Those charges are the buyer’s responsibility unless stated otherwise.
RETURNS
For returns and refunds, please see our Refund & Return Policy.
CONTACT US
For any question about shipping, reach us at:
Phone: 1 (704)-426-3620 or 1 (313)-261-5549
Email: admin@irontruckparts.com
WhatsApp: +1 629-336-9024